Souri stands out due to her commitment, energy and willingness to go above and beyond and use the Creative English methodology to meet the wider needs of the participants she works with. The first training that she attended as part of her involvement in the programme focused on using drama for language learning. Souri had an extremely open, positive attitude that meant that not only did she get the most out of the training, but that she inspired other trainees to push themselves and see the potential of using drama in their communities. Souri has facilitated sessions that have enabled women to access healthcare without relying on a translator or family member for the first time. The learners she has worked with have increased in confidence and would find it difficult to access English language provision without the sessions she provides.